Legal
Privacy Policy
Last updated June 30, 2026. This policy explains how we collect, use, and share information when you visit the LILDUMDUM merch shop or place an order.
Information we collect
When you shop with us, information may be collected directly from you, such as your name, email address, shipping address, billing details, order contents, and any messages you send for support. We may also receive limited technical data from your browser or device, such as cookies, IP address, and pages visited, to help the site function and to understand basic traffic.
How we use information
We use this information to process orders, provide shipping updates, respond to customer questions, prevent fraud, improve the store experience, and comply with legal obligations. If you contact us about an order, we may use your information to investigate and resolve the issue.
How information is shared
We share information only with service providers that help us run the shop, such as our storefront and fulfillment platform, payment processors, shipping carriers, email or support tools, and analytics services. We may also share information if required by law or if it is needed to protect our rights, customers, or operations.
Cookies and analytics
We may use cookies or similar tools to keep the site working, help us understand how visitors use the shop, and improve performance. You can manage cookies through your browser settings, though some features may not work as intended if cookies are disabled.
Data retention and security
We keep information only as long as needed for order fulfillment, customer service, accounting, legal compliance, or legitimate business purposes. We use reasonable safeguards to protect the information we handle, but no online system can be guaranteed completely secure.
Your choices
Depending on where you live, you may have rights to access, correct, delete, or limit certain uses of your personal information. To make a request, contact us using the channels listed in the store footer or the support page.
Children's privacy
The store is not intended for children under 13, and we do not knowingly collect personal information from children under that age.
Changes to this policy
We may update this policy from time to time to reflect changes to the store, our service providers, or legal requirements. The date above will change when that happens.